| The compressed file is larger than the original | The source was already optimized or the new format introduces overhead. | Compare actual bytes, try a suitable format or different quality setting, and keep the original when compression adds size. |
| A compressed image looks blurry | Dimensions or lossy quality were reduced too aggressively. | Restore a higher quality setting or larger dimensions, then inspect lettering and edges at 100 percent zoom. |
| AVIF is unavailable or falls back to WebP | The browser may lack an appropriate AVIF encoding implementation. | Try WebP or JPEG, update to a supported browser, and validate the format saved. |
| A PNG logo has an unwanted background | The selected JPEG output does not support transparency. | Choose PNG or a transparent modern format and verify the alpha channel against contrasting backgrounds. |
| An animated GIF becomes a static image | The image pipeline may only encode one displayed frame. | Do not use the static-image path for animations; choose an animation-capable conversion workflow and verify motion. |
| A photo cannot open in HEIC or TIFF format | The browser decoder may not support the source format or variation. | Convert an authorized copy using a compatible tool, then retry with a supported format. |
| PDF text can no longer be selected | Rasterize mode replaced text pages with page images. | Use PDF Light mode when searchability matters, or perform OCR in an appropriate follow-up workflow. |
| A scanned PDF looks too fuzzy | Rasterization DPI or JPEG quality is too low. | Increase DPI or quality and inspect small text, stamps, signatures and page edges. |
| The PDF output loses a form field or annotation | PDF rewriting or rasterization may not preserve interactive objects. | Use a less destructive mode, validate key fields and retain the original document. |
| The output PDF is barely smaller | The source may already have optimized images or little removable metadata. | Consider appropriate image downsampling only if legibility and document requirements allow it. |
| Video compression will not start | The media engine may fail to load or the file format may not be decodable. | Try a compatible browser, supported codec and smaller test file; check connectivity for initial script loading. |
| Video conversion is slow or freezes | Encoding a large or high-resolution clip consumes substantial CPU and memory. | Try a faster preset, smaller batch or reduced resolution, and avoid heavy concurrent applications. |
| The video plays without sound | The audio track may have been disabled or encoded incompatibly. | Confirm audio retention settings and choose a supported audio codec before retrying. |
| The compressed video does not play on a device | Its container, H.265 or VP9 codec profile may be unsupported there. | Use a widely supported H.264 MP4 workflow when compatible and test the final file on the destination device. |
| The video remains too large | Resolution, bitrate or duration still demands substantial data. | Adjust bitrate, CRF or resolution responsibly and recognize that strict target sizes may not be achievable. |
| Speech audio sounds distorted or metallic | Lossy bitrate, sample rate or channel settings are too aggressive. | Use higher-quality settings, compare with the master and avoid repeated lossy re-encoding. |
| The MP3 or audio file has a different extension | Conversion selected another codec or output container. | Inspect the exported format and select the one compatible with your intended application. |
| An Office document no longer displays a picture | Embedded media repackaging or relationship handling may have changed the file. | Return to the original, use gentler compression and inspect the result in Word, Excel or PowerPoint. |
| The DOCX or PPTX size barely changes | The document may have little embedded media or was already optimized. | Check for truly oversized images and avoid destructive changes for insignificant savings. |
| A ZIP archive shows no meaningful savings | Its contents, such as JPEG, MP4 or compressed documents, already use efficient encoding. | Optimize the underlying media first or keep the existing archive when a second compression pass is ineffective. |
| RAR or 7z processing is unsupported | The browser workflow may not re-encode those formats despite listing archive awareness. | Use supported ZIP/TAR functionality or an authorized compatible archive application. |
| A selected target size is not achieved | Encoder constraints and minimum usable detail prevent that size. | Relax the target or carefully change source dimensions, quality or bitrate, then verify the actual result. |
| A large batch crashes the browser | The files exceed available device memory or worker capacity. | Split the job into smaller batches and download completed results before starting another queue. |
| A URL import fails | The remote website may block cross-origin requests or require authorization. | Use a permitted local file copy or a URL that allows retrieval; do not bypass access controls. |
| The saved file is missing metadata | Re-encoding or privacy cleanup may strip EXIF, author or media tags. | Keep the source and restore legitimate metadata using appropriate tools when required. |
| The reduction report disagrees with expected savings | The displayed estimate may be preliminary or include a different size-unit convention. | Compare actual downloaded byte counts and calculate saved percentage from original and output sizes. |
| The downloaded ZIP contains a different folder layout | Repackaging may change directory nesting or filenames. | Inspect extracted structure and rebuild from untouched originals using the required paths. |
| The conversion result has color shifts | Format conversion or browser color-profile handling may differ from the source. | Review on a calibrated display, retain masters and choose appropriate supported format and color settings. |