| DOCX file is rejected | The document may be damaged, unsupported internally, encrypted or incorrectly named. | Check whether the file opens in a trusted Word-compatible editor, confirm its format and password permissions, then save a valid DOCX copy and retry. |
| Legacy DOC output contains unreadable characters | Binary DOC structures can exceed the capabilities of best-effort text recovery. | Open with an authorized compatible editor, save to DOCX, reconvert and compare headings, tables and symbols. |
| Extracted TXT file is empty | The source may contain image-only pages, embedded objects, protected content or unsupported text structures. | Check whether Word text is selectable; use OCR Recovery for legible images and inspect any protection settings. |
| OCR misses several paragraphs | Low resolution, skew, unusual fonts, mixed scripts or small embedded images can defeat recognition. | Improve image quality, choose the matching OCR language and manually verify or transcribe missing passages. |
| Footnotes are missing | Notes may be stored in separate XML parts, hidden by output settings or not accessible from the source. | Choose Research mode, enable note extraction when available and inspect the exported references against the original. |
| Bullet points disappear | Plain extraction may remove list markers or flatten paragraph styles. | Use Structured Text or Markdown and verify list boundaries, indentation and numbering order. |
| Table columns run together | Plain TXT lacks a true cell model and the chosen output mode may flatten rows. | Export tables as CSV, Markdown or structured data, then verify headers, row values and merged cells. |
| Accented characters are garbled | Encoding mismatch or source text damage can transform Unicode into incorrect byte interpretations. | Export in UTF-8, open in a capable editor and test the encoding repair option on a copy. |
| Lines merge incorrectly | The cleanup pipeline may treat intentional line breaks as wrapped prose. | Disable line merging or select a less aggressive mode, then restore deliberate paragraph and address breaks. |
| Hyphenated words change meaning | Automatic de-hyphenation can remove meaningful punctuation or combine separate terms. | Turn off de-hyphenation, compare against raw output and manually fix genuine line-break artifacts. |
| Headers and footers remain in the text | The document may use unusual repeating structures that cleanup does not identify. | Enable relevant cleanup settings if available and remove recurring boilerplate only after reviewing the pattern. |
| Comments or tracked edits do not match Word | Review information may be partially reconstructed, excluded or ordered differently from Word. | Consult the original file or a controlled review export whenever edit history has legal or editorial importance. |
| Hyperlink destinations are missing | A visible link label may be present without the source relationship target in the chosen export. | Try structured output or preserve-link settings and manually verify important URLs. |
| Document metadata contains private details | Author names, revision dates or other source properties may be exported alongside text. | Review metadata settings and remove unnecessary identifiers before publishing or distributing the file. |
| Large batch slows or freezes the browser | Combined input size, decompression, OCR and output generation can exceed available device memory. | Process smaller groups, close unneeded tabs and avoid image-heavy OCR operations on low-memory devices. |
| A file is missing from the ZIP | One document may have failed processing or filename collisions may have confused the results. | Check the queue status, compare expected and actual entry counts, rename colliding files and retry failures individually. |
| Download button produces no file | Browser download permissions, blocked pop-ups or an incomplete conversion can prevent saving. | Confirm processing finished, check download permissions and available storage, and try a single smaller output. |
| TXT looks different between editors | Editors may interpret line endings, encodings or tab widths differently. | Use UTF-8 with consistent line endings, open in an editor that can display encoding explicitly and avoid using spaces as the only table separator. |
| Encrypted or restricted document cannot be parsed | The parser may lack the required decryption key or permission to read document parts. | Obtain authorization and prepare a permitted readable copy before extraction; do not bypass access restrictions. |
| AI dataset includes duplicate page furniture | Repeated headers, page numbers and captions may be mistaken for meaningful training or retrieval content. | Review cleanup rules, segment by headings and remove boilerplate with source-aware validation before indexing. |